Shipping policy

Shipping Policy

Thank you for shopping with Shiaojit Wellness! Please review our shipping information below:

1.  Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding US holidays). Orders placed on weekends or holidays will be processed on the next business day.

2.  Shipping & Delivery
We currently ship to addresses within the United States.
• Standard Shipping: 3–5business days (estimated after processing)
Shipping rates will be calculated at checkout based on your location and order total.

3.  Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to monitor your delivery status.

4.  Delivery Issues
If your order is delayed, lost, or damaged in transit, please contact our support team at shiaojit@gmail.com. We will work with the carrier to resolve the issue as quickly as possible.

5.  Address Accuracy
Please ensure your shipping address is complete and correct before placing your order. We are not responsible for lost or misdelivered packages due to incorrect or incomplete addresses provided by the customer.

If you have any questions about our shipping policy, feel free to reach out to us anytime.